Time for a quick breakfast. I flipped off the television and picked up the Charlotte Observer to scan the headlines. All of a sudden, Renee called me from I-77 telling me to turn on the TV because a plane had run into a building at the World Trade Center. I ran to the set and the first image was fire coming out of the north tower. Whatever hit it seemed to be big, and the anchors were speculating about what had happened. The early speculation was a plane had gone off course and accidentally hit the tower.

Then I saw it live. A passenger jet aiming for the second tower, and “Bam!” Fireballs explode. Siding shatters. Black smoke now pouring out of both towers. This was no accident. Something awful was happening. And we knew that the world had changed in front of our very eyes. I called my mother in New Mexico and told her to turn on the television immediately. Then I realized that I had to get to work because our agenda for the office dramatically changed.

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